Shotbox Support
Getting started
Screenshots are processed automatically on your device using on-device OCR. No image data ever leaves your phone.
After installing, open Shotbox and grant Photos access when prompted. Your recent screenshots will appear in your inbox automatically.
My screenshots aren't appearing
- Check that Shotbox has Full Photos access: Settings → Privacy & Security → Photos → Shotbox → All Photos
- Close and reopen the app to trigger a fresh scan
- Screenshots taken before installing Shotbox will appear on first open
Buckets
Shotbox automatically suggests a bucket for each screenshot: To Buy, To Read, To Try, To Remember, OTP & Receipts. Swipe right to confirm, swipe left to trash, or tap Change to pick a different bucket.
Exporting
Free users can share an item to WhatsApp, or export it to Apple Notes on iOS, through the share sheet. Pro users can also export to Markdown. Tap Export to… on any item detail screen.
Pro subscription
Pro is $7.99/month or $59.99/year. To manage or cancel your subscription: Settings → Apple ID → Subscriptions → Shotbox.
Privacy
All processing happens on your device. Screenshots never leave your phone. Read our full privacy policy at shotboxapp.com/privacy.
Contact
For any other questions email us at help@shotboxapp.com. We aim to respond within 48 hours.